At Rajawin, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, protect, and handle your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA).
The core principles that shape how we handle every Malaysian player's personal data
All information transmitted between your device and our servers Rajawin — including registration data, payment details via Touch 'n Go, DuitNow or GrabPay, and betting records — are encrypted using 256-bit SSL, the same standard used by Malaysia's leading banks.
All data handling practices at Rajawin designed to be fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. This means we only collect data that is strictly necessary, use it solely for the stated purposes, and retain it no longer than required.
Rajawin has never and will never sell, rent, or share your personal data with advertisers or third-party marketing companies for their own commercial purposes. Your data belongs to you, and we only use it to deliver the services you request from us.
As a player Rajawin, you have the right to access, correct, delete, or transfer your personal data. You may also withdraw marketing consent at any time through your account settings or by contacting our support team.
In the event of any data security incident involving your information, Rajawin committed to notifying you within the timeframe required by law. We will not withhold information that is material to the security of your account.
We believe a privacy policy should be understandable to everyone, not just lawyers. That is why the Rajawin written in clear, plain English without confusing legal jargon — so you truly understand your rights.
This Privacy Policy applies to all information collected by Rajawin through our website, mobile app, and all communication channels. By using Rajawin, you agree to the collection and use of data as described in this document.
Rajawin collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
Rajawin does not collect data beyond what is necessary. Every type of data we collect has a clear purpose, as stated in this Privacy Policy. We do not collect your biometric data, health data, or religious/belief information.
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC/AML compliance | Legal & contractual requirements |
| Financial Information | Processing deposits & withdrawals | Contract performance |
| Platform Usage Data | Service improvement, fraud detection | Legitimate interest & security |
| Technical Data | Security, platform performance optimisation | Legitimate interest |
| Marketing Cookies | Relevant promotional communications | Consent (withdrawable) |
Rajawin uses your personal data for the following purposes, all of which are categorised according to the requirements of providing a safe and quality online betting service to Malaysian players:
With your consent, Rajawin may send marketing communications about relevant promotions, bonuses, and new offers via email or in-app notifications. You can opt out of marketing communications at any time through the unsubscribe link in any email or via your account settings.
Rajawin will not use your data to make fully automated decisions that produce legal or significant effects on you without human involvement. Any important decisions relating to your account will be reviewed by our team.
Rajawin does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, there are limited circumstances where we need to share your data with specific parties in order to operate our services:
To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, the minimum transaction information required will be shared with the relevant payment provider. These providers are bound by strict confidentiality agreements and have their own obligations under Malaysia's PDPA.
Live casino games and slots at Rajawin powered by leading software providers. Necessary game data (such as player IDs, without full names) may be shared with these providers for technical purposes only, and they are not permitted to use it for any other purpose.
We may be legally required to disclose personal data to Malaysian authorities (such as the police, courts, or regulatory bodies) upon receipt of a valid request. In such circumstances, Rajawin will disclose only the information that is necessary and nothing more.
If any third party receiving your data is based outside Malaysia, Rajawin ensure that any such data transfer is carried out with protections equal to or exceeding Malaysia's PDPA standards through appropriate data transfer agreements.
Rajawin continuously invests in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we have in place include:
While Rajawin takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. You also play an important role by keeping your password secure, enabling two-factor authentication, and notifying us promptly if you suspect any suspicious activity on your account.
As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by Rajawin. We respect and facilitate the exercise of all these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 days.
If your data is inaccurate or incomplete, you have the right to request a correction via your account settings or through customer support.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
You have the right to receive your personal data in a structured, machine-readable format for portability purposes if required.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
You may object to the processing of your data for direct marketing purposes at any time, and we will honour your preference.
To exercise any of the above rights, contact the Data Protection Officer Rajawin via email at support@rajawin.best stating the right you wish to exercise and your account details. We will respond within 21 business days. No charges apply for reasonable requests.
Rajawin uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
These cookies are required for the platform's core functionality Rajawin and cannot be disabled without affecting platform operations. These include login session cookies, CSRF security tokens, and language preference cookies. These cookies do not collect your personal information for marketing purposes.
These cookies help us understand how players interact with Rajawin — the most frequently visited pages, time spent in each section, and any technical errors that need to be addressed. This information is used to improve the quality of our services. Data collected is aggregated and does not directly identify individuals.
These cookies remember your preferences on the platform Rajawin such as your preferred language, betting limits, and display settings. This allows us to deliver a more personalized experience every time you visit.
With your consent, marketing cookies help us display promotions Rajawin that are more relevant based on the games you enjoy — whether that's Malaysian Super League football betting, badminton, or slots. You may decline these cookies without affecting the core functionality of the platform.
You can manage cookies through your browser settings or via the cookie management panel available at the bottom of the website Rajawin. Disabling certain cookies may affect the functionality of some parts of the platform.
Rajawin retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you. Deletion is carried out using methods that ensure the data cannot be recovered.
If you close your Rajawin account and request data deletion, we will delete all data we are permitted to remove. However, data subject to legal retention obligations (such as financial transaction records) must be retained until the mandatory retention period has expired, even after account closure.
If you have any questions, concerns, or wish to exercise your privacy rights regarding how Rajawin handling your personal data, please contact our Data Protection Officer through the following channels:
For privacy enquiries, data access requests, or complaints: support@rajawin.best
Please include "Privacy Inquiry" in your email subject line.
For urgent enquiries regarding your privacy and account security, the Rajawin available 24/7 via Live Chat on the platform.
We are committed to responding to all privacy inquiries within 14 working days. For more complex complaints requiring a thorough investigation, we will keep you informed of the progress within the specified timeframe.
Rajawin is an online betting platform strictly for adults aged 21 years of age and above. We do not knowingly collect or process the personal data of any individual under the age of 21.
If we discover that personal data belonging to an individual below the minimum age has been collected, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered at Rajawin should contact us immediately by email at support@rajawin.best.
Rajawin applies a rigorous identity verification (KYC) process, including government-issued ID checks, to ensure only individuals who meet the minimum age requirement can access our platform. Protecting minors is a non-negotiable priority.
Rajawin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. You will be notified of any significant amendments through:
Continued use of the platform Rajawin after the amendment's effective date means you accept the updated version of the Privacy Policy. If you disagree with the changes made, you may close your account by following the procedure outlined in Terms & Conditions us.
This current version of the Privacy Policy takes effect from January 2026 and supersedes all previous versions. For any questions about this Privacy Policy or Rajawin's data handling practices, please contact us at support@rajawin.best.
By using the platform Rajawin, you confirm that you have read and understood this Privacy Policy. We are committed to handling your personal data responsibly, transparently, and in accordance with Malaysia's PDPA. Your trust is the foundation of everything we do at Rajawin.
The most frequently asked questions by Malaysian players about how we handle data
Over 200,000 Malaysian players trust Rajawin not just for our wide selection of games — but also because we take your security and privacy seriously, every single day. Register today and enjoy a safe, transparent, and responsible betting experience.
256-bit SSL Protected. Compliant with Malaysia's PDPA. Age limit: 21 and above.